Refund Policy Template
Last modified: 04/24/2025
Introduction
“Portia’s Kitchen “ is committed to your satisfaction. If you have purchased digital/hard goods/subscription from Portia’s Kitchen and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.
Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
- Refund must be requested in writing by contacting portiaskitchen242@gmail.com
- Request of refund must be made within 30 days of the original purchase date
- Hard goods must be returned to Portia’s Kitchen immediately, according to the instructions you will receive once contacting portiaskitchen242@gmail.com as directed in step 1.
- The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Portia’s Kitchen sole, reasonable discretion.
Refunds of Digital/Subscription/Service Based Goods:
To be eligible for a refund on any digital/subscription/service based goods, the following steps must be taken:
- Refund must be requested in writing by contacting portiaskitchen242@gmail.com
- Request of refund must be made within 30 days of the original purchase date
Portia’s Kitchen is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Portia’s Kitchen at portiaskitchen242@gmail.com for any questions related to our policy, or simply to let us know how we can help.
Portia’s Kitchen
Baystreet, Eleuthera
Dunmore Town, Bahamas 00000
portiaskitchen242@gmail.com
242-808-0837